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Chinese are heading overseas in record numbers and affluent travelers have more choices, they want more customized experiences and they have high expectations, but multinational hotels, airlines and luxury retailers are unprepared to handle their needs, expectations and numbers. Find out more about these consumers on this week's episode on Thoughtful China, which is hosted by Trevor Lai. This is the extended version of the panel segment that features China Elite Focus CEO Pierre Gervois, ReuterPR founder Chloe Reuter, and Gary Rosen, a former InterContinental Hotels Group executive, most recently he was senior VP and head of global operations in London.
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Travel Trends – Panel Interview

Chinese are heading overseas in record numbers and affluent travelers have more choices, they want more customized experiences and they have high expectations, but multinational hotels, airlines and luxury retailers are unprepared to handle their needs, expectations and numbers. Find out more about these consumers on this week's episode on Thoughtful China, which is hosted by Trevor Lai. This is the extended version of the panel segment that features China Elite Focus CEO Pierre Gervois, ReuterPR founder Chloe Reuter, and Gary Rosen, a former InterContinental Hotels Group executive, most recently he was senior VP and head of global operations in London.

 

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Thoughtful China was a weekly talk show about creative, media & business affairs in China. The program was produced from 2011 to 2016 and conducted interviews with China's leaders in advertising, brands, digital, marketing and media. More than 180 videos are included in the Thoughtful China series.

By watching the Thoughtful China videos you can learn about trends and issues shaping the world's fastest-growing economy and learn from the country's top advertising, marketing and business executives.

2011 Episodes