Asia Business Channel

More than 90% of APAC business fliers say that travel will not return to pre-COVID-19 numbers


Asia-Pacific (APAC) business travellers says that their habits have changed dramatically because of the COVID-19 pandemic, with 93% saying that they don’t expect to return to their previous travel routines once the COVID-19 pandemic is over.

This is just one of the key findings from a new global passenger survey commissioned by Inmarsat, a global mobile satellite communications specialist.

The ‘Passenger Confidence Tracker’ is the world’s largest survey of airline passengers that has been undertaken since the global COVID-19 pandemic began earlier this year. Inmarsat surveyed more than 9,5000 people around the globe, including 2,500 people in the APAC region from Australia, India, Singapore and South Korea about their attitudes towards flying and their future travel plans.

The results of the survey show that APAC passengers are adopting a very concerned attitude towards COVID-19, with 57% of those surveyed describing their behavior towards the pandemic as ‘highly cautious’, compared to 48% globally.

The survey also notes that Asia attitudes towards travel have significantly changed because of the pandemic, with 49% of respondents saying they expect to travel less in the future, by any transportation means, and 37% planning to fly less. This sentiment is even stronger in India with 58% of respondents planning to travel less; and sentiment is also cautions in South Korea, with 55% of respondents planning to travel less in the future.

Despite the survey findings, David Coiley, Vice President for Asia Pacific at Inmarsat commented on the survey results and said that; “The ’Passenger Confidence Tracker’ reveals that Asian travellers are more confident with the safety of the passenger journey than their counterparts. This also reflects prevailing conditions in the region, where the spread of COVID-19 has largely abated across most markets, relative to other regions experiencing a resurgent wave of infections and further lockdowns. Given the level of consumer confidence, the outlook of the aviation industry in Asia Pacific is looking optimistic.”

To boost confidence in flying, APAC passengers want to see airlines and governments provide clear information about traveller restrictions, standardize practices across all airlines and want there to be a consistent worldwide set of safety standards.

When asked to identify the most effective personal safety measures, passengers identified wearing a face mask both inflight and in airports, and only being allowed to fly after a 48-hour test. Notably, only 10% identified a 14-day quarantine as a top factor.




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