The Caravelle Hotel Saigon is one of Vietnam’s historic and iconic hotel and has been serving guests from around the world for more than 50 years. To show the spirit of Vietnam during the Covid-19 pandemic, the hotel has lit up its façade with the words WE. Michael Robinson, the General Manager of the Caravelle Saigon sent out this message recently and we’d like to share it with our readers.
Greetings from the Heart of Saigon!
Throughout history the Caravelle has been through many difficult situations with its recent challenge being the COVID-19 epidemic.
The Caravelle has stood tall throughout all these challenges over the years and will continue to do so through today. While I won’t lie, occupancy levels in the hotel have dropped considerably, including the temporary closure of our food and beverage outlets and spa, as per the directive of local authorities, one of many measures to stop the spread of the virus.
We all know this will only be temporary so the hotels doors still remain open throughout this period and more importantly our staff remain employed, it is just a little quieter than usual here at the Caravelle.
While we could sit here and dwell on the situation, it is in my opinion to stand strong and take care of our guests and employees as best as possible through this challenging time, and that is why we have started the WE campaign.
For those of you living in Ho Chi Minh City, you may have noticed over the past few days our opera wing lit with the word WE. We conveys more unity and intimacy than any other pronouns in English and that is why WE has been used as the first word in our coronavirus recovery strategy.
Caravelle believes there is no better word to be shown as a message of hope on the hotel's facade than the word "WE".
WE are all in this together, and together we can make it through!
WE CARE, is what we have made the foremost strategy in devising all our policies and procedures during this time of significant business interruption. We understand that our staff members have family’s to feed and therefore have devised strategy’s to ensure they are all kept employed and receiving income over this period.
WE CARE has also involved the safety of our guests and employees by the Caravelle being the first hotel in the city to establish compulsory temperature checks for anyone entering the building.
WE are in full support of the preventive actions the city has put in place and WE are confident that WE will come back stronger as a community.
We all here at the Caravelle wish you a safe and healthy April and will continue to display our message of hope on the hotel’s facade with the word “WE”.
Michael Robinson, General Manager, Caravelle Saigon.